Customer Relationship Management software


Software for recording the data of business partners, with an offer creation and follow-up module. The range of CRM processes includes all processes that can be connected in some way to cooperation with customers, serving existing customers, reselling to them or finding potential customers. The effective CRM system also supports customer follow-up. After the sale, we must strive to receive feedback on the satisfaction of our customers (customer satisfaction surveys), and we can handle any complaints more efficiently and to the maximum satisfaction of the customer.
The most important functions of the system:
- Customer registration module: registration of customer data, management of customer data - customer master data
- Data connection module
- Access management
- creation of online offer preparation
- support of sales processes
- Campaign management module: Designing a specially segmented newsletter sending interface with a unique admin interface, online campaign management newsletter sending application from the admin interface, creating groupings, Archiving newsletters
- Calendar module
- Complaint management module
- discount management
- front office support